ZKTeco Training Resources

Auto Shift may not work if:

• Shifts are not correctly configured under "Schedule Template"
• There are conflicting manual shifts assigned to the same user
• The device hasn't synchronized with the server properly

Ensure correct time zones, schedule assignment, and device connectivity.

ZKTeco offers access control solutions like ZKBio CVSecurity and ZKBio CVAccess which work with ZKBio Zexus App to support:

• Remote access logs
• Mobile door unlock
• Real-time monitoring

Devices must be compatible with mobile apps and configured under supported platforms.

Only the newer batch models support the ONVIF Feature. Please confirm with the distributor before purchasing.

No, holidays must be manually configured each year. There is no auto-renewal feature for holiday settings in ZKBioTime.

You need F18 firmware that supports ADMS.

In BioTime 9.5, go to:

Personnel > Employee > Profile > Attendance Settings > Self-password

Staff can request edits, view transactions, or apply for leave.

Yes, with the new ZKBio Zexus APP that works with ZKBio CVSecurity and ZKBio CVAccess software. Functions include:

• Door unlock
• Monitoring
• User management (depending on device support)

Yes:

• ZKTeco offers SmartLocks for Home and Hotel
• Central control is possible via ZKBio CVSecurity for hotel locks or the ZSmart App for home locks

The Meeting Module in ZKBioTime or ZKBio CVSecurity allows:

• Scheduling and managing meetings
• Room access control tied to scheduled time
• Participant authentication via biometrics or RFID

Go to: System Module > Configuration > System Settings > Email Settings, then fill:

• SMTP Server (e.g., smtp.gmail.com)
• Port (usually 587 or 465)
• Sender email credentials
• Enable SSL/TLS

Test with "Send Test Email" to confirm.

Supported:

• MySQL, SQL Server, and PostgreSQL
• Integration with HR/Payroll is possible via API

For devices without punch state, contact support via +254742444000.

BioTime 9.5 offers a Free lifetime version for up to 2 devices and up to 500 users, and a paid license for exceeding devices or users. The software download is preactivated with the free version.

The Check-in end time is too early or shifts are not scheduled to employees.

On the device go to Device Menu > Personalize > Punch State Options.

If punch state option is not available on the device, call support on +254742444000.